mail di poco fa da ticketmaster:
Dear Ticketmaster Customer,
This is a courtesy email from Ticketmaster regarding your purchase of tickets for the Oasis event that is due to take place at Wembley Stadium.
Ticketmaster is still await ing receipt of the Souvenir tickets for this event from the Event Organiser . We will begin the dispatch of tickets as soon as possible upon receipt of these.
Seated tickets were sold as an unreserved ticket that would be allocated at a later date. Whilst we are in the process of allocating your seats, your My Ticketmaster account may state your tickets have been cancelled. This does not affect the status of your booking.
Please allow as much time as possible for your tickets to arrive before contacting us. If your tickets have not arrived five days before the show, or if you are travelling, five days before you leave, please contact us . Please include your reference number and the name and postcode under which the booking was made. Ticketmaster can only post tickets to the billing address of a credit card. If the address in your booking does not correspond to that held by your credit card company, we may cancel your tickets.
The event organiser will not allow Ticketmaster to duplicate lost or undelivered tickets on many events so it is very important that you receive your tickets in order for you to gain entry into the event. In these circumstances your tickets will be delivered by secure post.
Our secure post method means that on certain events, due to the time constraints, if you are not at home when the courier attempts delivery, the courier will assess the property to determine whether the address is a secure, low-risk location. In these circumstances the courier may post your tickets without obtaining a signature.
This method aims to ensure that you receive your tickets securely and with the added convenience of you not having to re-arrange a delivery.
For travel information and details of event facilities, we suggest you visit the official venue website here
T hank you for using Ticketmaster!